State Farm® Insurance Agent Walter Casanas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Sweeney
June 30, 2025
5
out of
5
rating by David Sweeney
"Walter and his team are always responsive and take care of everything I contact them for right away. I can't ask for more than that!"
We responded:
"Thank you so much for your kind words, David! I’m glad my team and I have been able to respond quickly and take care of everything for you. We truly appreciate your trust and look forward to continuing to serve you! - Walter "
Juan G
June 21, 2025
5
out of
5
rating by Juan G
"Walter Casanas State Farm is super easy to work with and always helpful. They made getting auto, home, and life insurance a breeze and explained everything in a way that made sense. Definitely recommend them if you want friendly service and people who really look out for you!"
We responded:
"Thank you for the great review, Juan! We’re really glad to hear everything went smoothly and that you felt supported through the process. It means a lot to know you’d recommend us—we’re always here if you need anything! - Walter "
Luisa Jaime
June 18, 2025
5
out of
5
rating by Luisa Jaime
"I had an excellent service with an agent from that office, his name is Carlos García!! Without any inconvenience and in the best disposition"
We responded:
"Luisa, thank you so much for your kind words! I’m thrilled to hear that you had such a positive insurance experience and felt well taken care of. Providing top-tier, professional service is always our goal. We truly appreciate your feedback and look forward to assisting you again! - Walter "
Kim Yozgat
June 17, 2025
5
out of
5
rating by Kim Yozgat
"Very quick response and great service. This really is a fantastic State Farm office."
We responded:
"Kim, thank you so much for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you. - Walter "
Rafaelcampos G
June 16, 2025
5
out of
5
rating by Rafaelcampos G
"Buen servicio"
We responded:
"Rafaelcampos, ¡Gracias por tu comentario! Nos alegra saber que recibiste un buen servicio. - Walter "
Sonia Sandoval
June 14, 2025
5
out of
5
rating by Sonia Sandoval
"Mr Moncada was very professional and had a positive attitude."
We responded:
"Sonia, thank you for your kind words! I'm so glad to hear our team provided such great service. We truly appreciate your feedback and support. - Walter "
Arbin Ramirez
June 14, 2025
5
out of
5
rating by Arbin Ramirez
"Muy buena la atención"
We responded:
"Arbin, ¡Muchas gracias por tu comentario! Nos alegra saber que recibiste una muy buena atención. ¡Estamos aquí para ayudarte siempre! - Walter "
Paul Ayansola
June 13, 2025
5
out of
5
rating by Paul Ayansola
"Nicole was very helpful, understanding of the polices and add-ons. Followed up with me in a timely manner. Complete satisfaction on my part. Thank you Nicole!!!!"
We responded:
"Thank you for the great feedback, Paul! I’m so glad Nicole was helpful and thorough throughout the insurance process. We appreciate your trust and are happy to hear you’re satisfied! - Walter "
Kenneth Paster
June 11, 2025
5
out of
5
rating by Kenneth Paster
"Walter was very friendly and made it very easy to switch insurance. Thanks again Walter!"
We responded:
"Kenneth, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Walter "
Nandu Ajit
June 4, 2025
5
out of
5
rating by Nandu Ajit
"Walter is great! Quick replies and walked me through the steps of the claim. Thanks!"
We responded:
"Nandu, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Walter "
Michelle Leone
June 3, 2025
1
out of
5
rating by Michelle Leone
"My Mom was a loyal State Farm customer for decades, having multiple policies. She passed away and they are canceling her policies (we've paid), and will not extend the policies even though the house goes on the market this month. They did NOT proactively reach out. I was contacted a few months saying I need to switch her account to an estate account, which we did, and then last week I received cancellation notices. They also will not quote me a policy for the house because I had 2 claims (1 from Hurricane Ida), within the last 5 years (2021 & 2023) with my own property insurance company. I've owned 3 houses in the last 14 years and these were the only 2 claims I've filed. So because I used the insurance I pay for, regarding damages to my house, which is what the insurance is for, they will not quote me a policy. They only want customers who pay for Insurance but never actually use it."
We responded:
"Michelle, thank you for taking the time to share your experience, and please accept our sincere condolences on the passing of your mother. We understand how difficult it is to manage these matters during such a challenging time, and we’re sorry to hear about the frustration you've encountered. While we did reach out earlier this year to assist with transitioning the policy to an estate account, we regret that the timing and outcome were not aligned with your expectations. Unfortunately, as an agent, I am bound by State Farm’s underwriting guidelines — and recent claim history, even if completely valid, can impact eligibility for a new policy. I understand how disheartening that can feel, especially when you've responsibly used insurance for its intended purpose. Please know that my team and I are committed to doing everything within our ability to help you explore alternative options. We would be happy to speak with you directly to revisit the details and offer any guidance we can. You can reach me anytime at 908-359-7800 or walter@waltforquotes.com. We genuinely appreciate your feedback, and again, we’re sorry for the added stress during a difficult time. - Walter"
mariam a
May 23, 2025
5
out of
5
rating by mariam a
"We just moved from out of state and had been shopping for home and auto quotes. When we first contacted Walter Casanas' office, we were greeted by Al, who was courteous, responsive to all of our inquiries, and guided us through recommendations for the best insurance coverage that fit our needs. We are very appreciative of Al and the services that were provided to us by the rest of the staff at this office. Keep up the good work!"
We responded:
"Mariam, thank you so much for the thoughtful review! I'm thrilled to hear that Al was able to make your transition a smooth one and that he provided helpful guidance every step of the way. We truly appreciate your kind words about our entire team—it means a lot. We're here anytime you need us. - Walter"
Ramon Santana
May 23, 2025
5
out of
5
rating by Ramon Santana
"Allan fue muy bien me tranta bn me gusta los de ustedes"
We responded:
"Ramon, ¡Gracias por tu comentario! Nos alegra mucho saber que Allan te trató bien y que estás contento con nuestro servicio. Siempre estamos aquí para ayudarte. ¡Gracias por confiar en nosotros! - Walter "
Ashley Kein
May 23, 2025
5
out of
5
rating by Ashley Kein
"Nicole at front desk is absolutely amazing!! She is so knowledgeable and thorough and so friendly! Definitely recommend working with her!!"
We responded:
"Ashley, thank you so much for the kind words! I'm thrilled to hear Nicole made such a great impression—she really is amazing! Her knowledge, attention to detail, and friendly attitude make her a huge asset to our team. We appreciate your recommendation! - Walter "
Len Willey
April 25, 2025
5
out of
5
rating by Len Willey
"Very responsive and informative"
We responded:
"Len, I appreciate your review! We're grateful for your trust in us and are here for you anytime. - Walter"
Carlos Tavera
April 4, 2025
5
out of
5
rating by Carlos Tavera
"Es muy bueno"
We responded:
"Hola, ¡gracias por tomarte el tiempo para compartir estos comentarios! - Walter "
Nicole Rojas
April 2, 2025
5
out of
5
rating by Nicole Rojas
"Walter was so kind! He was very patient and helpful when gathering my information and putting everything together. He managed to apply some great discounts to my policy and help me get the best price Statefarm could provide. Very great experience and service!"
We responded:
"Nicole, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Walter"
Diana Chan
March 25, 2025
5
out of
5
rating by Diana Chan
"Walter and Nicole are both professional and wonderful to work with, and they answer questions thoroughly."
We responded:
"This made my day, Diana! Thank you for sharing. We're always here to help and offer any assistance you may need. - Walter"
Steven V
March 15, 2025
5
out of
5
rating by Steven V
"Very professional and outstanding young guy who can help you with any questions or concerns you have make sure to check him out !"
We responded:
"Steven, our team will be here to give you constant insurance support whenever you’re in need. Please know your business is extremely important to all of us! - Walter"
Max
March 13, 2025
5
out of
5
rating by Max
"Great agent! Very knowledgeable and friendly!"
We responded:
"Max, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - Walter"
BatPhone User
March 13, 2025
5
out of
5
rating by BatPhone User
"Walter’s Agency is very professional, responsive, and customer focused. They provided me recommendations that fit my needs! It is great to have an office that cares about their customers and strive to protect them when it comes to auto, home, and life insurance. Very grateful !"
We responded:
"Hello, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Walter"
Shersy Batista
March 13, 2025
5
out of
5
rating by Shersy Batista
"Great Agency!! I’ve personally have known Walter for over 3 years in the insurance industry, he is a great agent and is very nice to all of his customers. I recommend this agency to anyone in the North Jersey area."
We responded:
"Hello, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Walter"
Caesar Bolante
February 27, 2025
5
out of
5
rating by Caesar Bolante
"Carlos understood my situation, was very responsive and he presented the scope of the coverages and the attendant premium for the policies clearly."
We responded:
"I'm so happy to hear Carlos was able to assist you effectively, Caesar! Thank you for your feedback, and we look forward to serving you again! - Walter"
Melody Dutch
February 21, 2025
5
out of
5
rating by Melody Dutch
"Nicole was easy to work with and very understanding"
We responded:
"Melody, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Walter"
Anthony Guarneri
February 19, 2025
5
out of
5
rating by Anthony Guarneri
"I worked with Nicole on bundling home and auto policies. The process was fairly quick and easy and Nicole was very informative when it came to my questions or concerns. I would recommend working with Walter's team and Nicole specifically if you are shopping for an insurance policy."
We responded:
"Anthony, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Walter"