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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raul Marin

Raul Marin

July 30, 2025

5  out of  5
rating by Raul Marin
"Demasiado profesional"
We responded:
"Raul, ¡Muchas gracias por tu comentario! Nos alegra saber que nuestra atención te pareció profesional. Siempre trabajamos para ofrecer un servicio de calidad. ¡Esperamos verte de nuevo pronto! - Walter "
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Tricia

July 24, 2025

5  out of  5
rating by Tricia
"Nicole at this office is A-MAZING!! Walter is super nice!!!"
We responded:
"Thank you for your kind words, Tricia! I’m so glad you felt supported by our team. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Walter "
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Manish Jain

July 23, 2025

5  out of  5
rating by Manish Jain
"Great service"
We responded:
"Manish, thank you for the 5-star review! I'm so glad to hear that you had a positive insurance experience with our team! - Walter "
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Jorge Ayala

July 21, 2025

5  out of  5
rating by Jorge Ayala
"Excellent service, and very good people there Moncada. Thank you 🙏🏽"
We responded:
"Thank you for the great review, Jorge! My team and I are so glad you had a positive experience with us. Looking forward to being here whenever you need us! - Walter "
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Roderico Mendez

July 17, 2025

5  out of  5
rating by Roderico Mendez
"Muy buena atención en español Y mucha amabilidad"
We responded:
"Roderico, ¡Muchas gracias por tu reseña! Nos alegra saber que recibiste una buena atención y que te sentiste bienvenido. Siempre estamos aquí para ayudarte con gusto. - Walter "
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Eric Miranda

July 17, 2025

5  out of  5
rating by Eric Miranda
"I had a great experience working with Allan M from State Farm. He was incredibly helpful, polite and went above and beyond to make sure I got the coverage I needed. Allan took the time to answer all my questions clearly and made the entire process smooth and stress free. It’s rare to find someone who genuinely cares and goes the extra mile like he did. Highly recommend working with him if you want top notch service and peace of mind!"
We responded:
"Thank you for sharing your experience, Eric! We're thrilled to hear that Allan provided such outstanding service and made the process smooth and stress-free for you. We appreciate your recommendation and look forward to being here for you whenever you need us! - Walter "
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Memoi Meme

July 17, 2025

1  out of  5
rating by Memoi Meme
"Worst service for extremely expensive premium. Easily 60% more expensive for less coverage and bad service."
We responded:
"Memoi, my team and I couldn’t find any record of speaking with you or having you as a customer. We take note of all calls and quotes that come in. If this review was posted in error or intended for a different business, we’d appreciate your help in correcting it. If there’s something specific, you’d like to discuss or bring to our attention, please feel free to reach out—we’re happy to listen and assist however we can. - Walter"
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kevin carullo

July 16, 2025

5  out of  5
rating by kevin carullo
"Walter and his team are always a pleasure to deal with. I have multiple vehicles, home owners insurance and life insurance with them. They are simply the best."
We responded:
"Thank you so much for your kind words, Kevin! It’s always a pleasure working with you. We truly appreciate your loyalty and are always here to help whenever you need us. - Walter "
Profile photo of Manuel Reyes

Manuel Reyes

July 16, 2025

5  out of  5
rating by Manuel Reyes
"Muy buena atención y servicio de carlos me ayudo mucho con mi cotización del ceguro de mi carro muchas gracias por su atención se los recomiendo"
We responded:
"Manuel, ¡Muchas gracias por tu comentario! Nos alegra saber que Carlos pudo ayudarte con tus necesidades de seguro y que recibiste un excelente servicio. Agradecemos tu recomendación y esperamos poder seguir atendiéndote en el futuro. ¡Gracias por confiar en nosotros! - Walter "
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Quertz Von Maskevt

July 14, 2025

5  out of  5
rating by Quertz Von Maskevt
"Professionally responded my request for my home insurance coverage"
We responded:
"Quertz, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Walter "
Profile photo of Donna Anderson

Donna Anderson

July 8, 2025

5  out of  5
rating by Donna Anderson
"Jude was a very patient agent. He was kind and friendly. He also answered all my questions and was extremely knowledgeable."
We responded:
"Thank you for your kind words, Donna! I'm glad Jude could make the insurance process smooth with his patience, knowledge, and friendly attitude. We appreciate your feedback and look forward to working with you again! - Walter "
Profile photo of Unni Nambiar

Unni Nambiar

July 7, 2025

5  out of  5
rating by Unni Nambiar
"It was great working with Jude Okolo. The whole process was smooth from start to finish."
We responded:
"Thank you for the kind words, Unni! It was a pleasure working with you as well. I'm thrilled to hear that the process went smoothly from start to finish. My team and I are always here for you and your insurance needs! - Walter "
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David Sweeney

June 30, 2025

5  out of  5
rating by David Sweeney
"Walter and his team are always responsive and take care of everything I contact them for right away. I can't ask for more than that!"
We responded:
"Thank you so much for your kind words, David! I’m glad my team and I have been able to respond quickly and take care of everything for you. We truly appreciate your trust and look forward to continuing to serve you! - Walter "
Profile photo of Juan G

Juan G

June 21, 2025

5  out of  5
rating by Juan G
"Walter Casanas State Farm is super easy to work with and always helpful. They made getting auto, home, and life insurance a breeze and explained everything in a way that made sense. Definitely recommend them if you want friendly service and people who really look out for you!"
We responded:
"Thank you for the great review, Juan! We’re really glad to hear everything went smoothly and that you felt supported through the process. It means a lot to know you’d recommend us—we’re always here if you need anything! - Walter "
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Luisa Jaime

June 18, 2025

5  out of  5
rating by Luisa Jaime
"I had an excellent service with an agent from that office, his name is Carlos García!! Without any inconvenience and in the best disposition"
We responded:
"Luisa, thank you so much for your kind words! I’m thrilled to hear that you had such a positive insurance experience and felt well taken care of. Providing top-tier, professional service is always our goal. We truly appreciate your feedback and look forward to assisting you again! - Walter "
Profile photo of Kim Yozgat

Kim Yozgat

June 17, 2025

5  out of  5
rating by Kim Yozgat
"Very quick response and great service. This really is a fantastic State Farm office."
We responded:
"Kim, thank you so much for your kind words! I’m thrilled to hear that you were satisfied with how quickly and smoothly we were able to assist with your insurance needs. It was a pleasure assisting you. - Walter "
Profile photo of Rafaelcampos G

Rafaelcampos G

June 16, 2025

5  out of  5
rating by Rafaelcampos G
"Buen servicio"
We responded:
"Rafaelcampos, ¡Gracias por tu comentario! Nos alegra saber que recibiste un buen servicio. - Walter "
Profile photo of Sonia Sandoval

Sonia Sandoval

June 14, 2025

5  out of  5
rating by Sonia Sandoval
"Mr Moncada was very professional and had a positive attitude."
We responded:
"Sonia, thank you for your kind words! I'm so glad to hear our team provided such great service. We truly appreciate your feedback and support. - Walter "
Profile photo of Arbin Ramirez

Arbin Ramirez

June 14, 2025

5  out of  5
rating by Arbin Ramirez
"Muy buena la atención"
We responded:
"Arbin, ¡Muchas gracias por tu comentario! Nos alegra saber que recibiste una muy buena atención. ¡Estamos aquí para ayudarte siempre! - Walter "
Profile photo of Paul Ayansola

Paul Ayansola

June 13, 2025

5  out of  5
rating by Paul Ayansola
"Nicole was very helpful, understanding of the polices and add-ons. Followed up with me in a timely manner. Complete satisfaction on my part. Thank you Nicole!!!!"
We responded:
"Thank you for the great feedback, Paul! I’m so glad Nicole was helpful and thorough throughout the insurance process. We appreciate your trust and are happy to hear you’re satisfied! - Walter "
Profile photo of Kenneth Paster

Kenneth Paster

June 11, 2025

5  out of  5
rating by Kenneth Paster
"Walter was very friendly and made it very easy to switch insurance. Thanks again Walter!"
We responded:
"Kenneth, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Walter "
Profile photo of Nandu Ajit

Nandu Ajit

June 4, 2025

5  out of  5
rating by Nandu Ajit
"Walter is great! Quick replies and walked me through the steps of the claim. Thanks!"
We responded:
"Nandu, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Walter "
Profile photo of Michelle Leone

Michelle Leone

June 3, 2025

1  out of  5
rating by Michelle Leone
"My Mom was a loyal State Farm customer for decades, having multiple policies. She passed away and they are canceling her policies (we've paid), and will not extend the policies even though the house goes on the market this month. They did NOT proactively reach out. I was contacted a few months saying I need to switch her account to an estate account, which we did, and then last week I received cancellation notices. They also will not quote me a policy for the house because I had 2 claims (1 from Hurricane Ida), within the last 5 years (2021 & 2023) with my own property insurance company. I've owned 3 houses in the last 14 years and these were the only 2 claims I've filed. So because I used the insurance I pay for, regarding damages to my house, which is what the insurance is for, they will not quote me a policy. They only want customers who pay for Insurance but never actually use it."
We responded:
"Michelle, thank you for taking the time to share your experience, and please accept our sincere condolences on the passing of your mother. We understand how difficult it is to manage these matters during such a challenging time, and we’re sorry to hear about the frustration you've encountered. While we did reach out earlier this year to assist with transitioning the policy to an estate account, we regret that the timing and outcome were not aligned with your expectations. Unfortunately, as an agent, I am bound by State Farm’s underwriting guidelines — and recent claim history, even if completely valid, can impact eligibility for a new policy. I understand how disheartening that can feel, especially when you've responsibly used insurance for its intended purpose. Please know that my team and I are committed to doing everything within our ability to help you explore alternative options. We would be happy to speak with you directly to revisit the details and offer any guidance we can. You can reach me anytime at 908-359-7800 or walter@waltforquotes.com. We genuinely appreciate your feedback, and again, we’re sorry for the added stress during a difficult time. - Walter"
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mariam a

May 23, 2025

5  out of  5
rating by mariam a
"We just moved from out of state and had been shopping for home and auto quotes. When we first contacted Walter Casanas' office, we were greeted by Al, who was courteous, responsive to all of our inquiries, and guided us through recommendations for the best insurance coverage that fit our needs. We are very appreciative of Al and the services that were provided to us by the rest of the staff at this office. Keep up the good work!"
We responded:
"Mariam, thank you so much for the thoughtful review! I'm thrilled to hear that Al was able to make your transition a smooth one and that he provided helpful guidance every step of the way. We truly appreciate your kind words about our entire team—it means a lot. We're here anytime you need us. - Walter"
Profile photo of Ramon Santana

Ramon Santana

May 23, 2025

5  out of  5
rating by Ramon Santana
"Allan fue muy bien me tranta bn me gusta los de ustedes"
We responded:
"Ramon, ¡Gracias por tu comentario! Nos alegra mucho saber que Allan te trató bien y que estás contento con nuestro servicio. Siempre estamos aquí para ayudarte. ¡Gracias por confiar en nosotros! - Walter "